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Metropolitan General Hospital · 420 beds

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INC-2026-0041·General Medicine (Medical Day Unit)

Root Cause Analysis: Patient fall event (Bathroom fall) in Medical Day Unit

approved

Iterative interrogative technique to explore cause-and-effect relationships underlying the event.

5 Whys Causal Pathway Analysis

Progressive causal interrogation drilling from clinical symptom to systemic safeguard failure.

Why 1
ATT-00224

Why 1: The prescribed protocol was not completed as chartered.

Why 2
ATT-00225

Why 2: Staff were interrupted by an urgent bedside emergency alarm during preparation.

Why 3
ATT-00226

Why 3: The physical medication prep area lacks isolation barriers or do-not-interrupt visual cues.

Why 4
ATT-00227

Why 4: The facility layout was grandfathered without ergonomic human factors review.

Why 5Identified Root Cause
ATT-00228

Why 5 (Root Cause): Capital refurbishment guidelines lacked mandatory patient safety engineering criteria.