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Metropolitan General Hospital · 420 beds

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Back to Incident INC-2026-0043
INC-2026-0043·Surgical (Recovery)

Root Cause Analysis: Documentation variance (Verbal order handover) in Recovery

approved

Iterative interrogative technique to explore cause-and-effect relationships underlying the event.

5 Whys Causal Pathway Analysis

Progressive causal interrogation drilling from clinical symptom to systemic safeguard failure.

Why 1
ATT-00230

Why 1: The prescribed protocol was not completed as chartered.

Intelligence Hypothesis:
Moderate signal(71%)|Because:
rejected
What this could not see: No rostering connector data available to verify staffing density
Why 2
ATT-00231

Why 2: Staff were interrupted by an urgent bedside emergency alarm during preparation.

Intelligence Hypothesis:
Moderate signal(71%)|Because:
rejected
What this could not see: No rostering connector data available to verify staffing density
Why 3
ATT-00232

Why 3: The physical medication prep area lacks isolation barriers or do-not-interrupt visual cues.

Intelligence Hypothesis:
Moderate signal(71%)|Because:
rejected
What this could not see: No rostering connector data available to verify staffing density
Why 4
ATT-00233

Why 4: The facility layout was grandfathered without ergonomic human factors review.

Intelligence Hypothesis:
Moderate signal(71%)|Because:
rejected
What this could not see: No rostering connector data available to verify staffing density
Why 5Identified Root Cause
ATT-00234

Why 5 (Root Cause): Capital refurbishment guidelines lacked mandatory patient safety engineering criteria.

Intelligence Hypothesis:
Moderate signal(71%)|Because:
rejected
What this could not see: No rostering connector data available to verify staffing density