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Metropolitan General Hospital · 420 beds

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DIRECT RECURRENCE OF PRIOR FAILURE MODE DETECTED
Pattern 5 Surfaced

2 similar incidents recorded in department 90-day window

Systemic safeguard did not prevent recurrence within 60 days
INC-2026-0045·Closed

Process discrepancy (Delayed escalation) in Triage

Occurred: 2025-03-14T07:36 UTC · Reported: 2025-03-17T22:36 UTC

30Moderate
DepartmentEmergency
Unit & RoomTriage · Bay 6
Harm Levelminor
Patient ReferencePT-1045

Clinical Narrative & Synthesized Abstract

Synthesized Abstract: At 07:36 UTC in Triage, a minor safety event occurred involving delayed escalation. The incident was assigned preliminary risk score 30 in the Moderate band.

During shift changeover in Triage at 07:36, staff flagged a variance regarding delayed escalation. Escalation was enacted according to protocol.

Strong signal(92%)|Because:
What this could not see: Informal verbal handover notes prior to admission are unrecorded

Risk Evaluation & Score Breakdown

Deterministic multi-term risk score from 1 to 100 derived from clinical harm, recurrence, and reporting lag.

Harm Base Score+12
Patients Affected+0
Recurrence in Window+12
Department Baseline+3
Detection Lag+3
External Reportability+0

Top Similar Incidents in Emergency

Semantic similarity calculated across category, location, and clinical narrative keywords.

3 matches
INC-2026-0165100% match

Process discrepancy (Delayed escalation) in Triage

Triage2025-04-08
INC-2026-0205100% match

Process discrepancy (Delayed escalation) in Triage

Triage2025-04-17
INC-2026-0365100% match

Process discrepancy (Delayed escalation) in Triage

Triage2025-05-20

Root Cause Analysis & Safeguards Workspace

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Explore 5 Whys causal pathways, 6-bone fishbone decomposition, and barrier analysis safeguards.

Corrective & Preventive Actions (1)

CAPA-2026-0045engineering TierDue: 2025-01-16

Implement systemic safeguard against clinical process & handover: standardized protocol enforcement and hardware interlock.

closed

Parties Involved (3)

Masked by default per governance protocol
reporterreporter [Masked]
patientPatient 0122
involved staffStaff Member [0123]

Handover & Action Notes (2)

Quarantine label placed on device #GH-800. Equipment pool supervisor requested replacement.

Clinician B. Taylor (Frontline staff)2025-03-17T22:36 UTC

Quarantine label placed on device #GH-800. Equipment pool supervisor requested replacement.

Nurse Anita Patel (Frontline staff)2025-03-17T22:36 UTC