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Metropolitan General Hospital · 420 beds

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INC-2026-0050·General Medicine (Medical Day Unit)

Root Cause Analysis: Hardware error code on Fresenius Kabi Agilia (Unit #I-303) in Medical Day Unit

approved

Iterative interrogative technique to explore cause-and-effect relationships underlying the event.

5 Whys Causal Pathway Analysis

Progressive causal interrogation drilling from clinical symptom to systemic safeguard failure.

Why 1
ATT-00251

Why 1: The prescribed protocol was not completed as chartered.

Intelligence Hypothesis:
Moderate signal(72%)|Because:
rejected
What this could not see: No rostering connector data available to verify staffing density
Why 2
ATT-00252

Why 2: Staff were interrupted by an urgent bedside emergency alarm during preparation.

Intelligence Hypothesis:
Moderate signal(72%)|Because:
rejected
What this could not see: No rostering connector data available to verify staffing density
Why 3
ATT-00253

Why 3: The physical medication prep area lacks isolation barriers or do-not-interrupt visual cues.

Intelligence Hypothesis:
Moderate signal(72%)|Because:
rejected
What this could not see: No rostering connector data available to verify staffing density
Why 4
ATT-00254

Why 4: The facility layout was grandfathered without ergonomic human factors review.

Intelligence Hypothesis:
Moderate signal(72%)|Because:
rejected
What this could not see: No rostering connector data available to verify staffing density
Why 5Identified Root Cause
ATT-00255

Why 5 (Root Cause): Capital refurbishment guidelines lacked mandatory patient safety engineering criteria.

Intelligence Hypothesis:
Moderate signal(72%)|Because:
rejected
What this could not see: No rostering connector data available to verify staffing density