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Metropolitan General Hospital · 420 beds

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INC-2026-0061·Closed

Process discrepancy (Specimen mislabeling) in Triage

Occurred: 2025-03-17T09:09 UTC · Reported: 2025-03-20T15:09 UTC

11Low
DepartmentEmergency
Unit & RoomTriage · Bay 6
Harm Levelnear miss
Patient ReferencePT-1061

Clinical Narrative & Synthesized Abstract

Synthesized Abstract: At 09:09 UTC in Triage, a near miss safety event occurred involving specimen mislabeling. The incident was assigned preliminary risk score 11 in the Low band.

During shift changeover in Triage at 09:09, staff flagged a variance regarding specimen mislabeling. Escalation was enacted according to protocol.

Strong signal(92%)|Because:
What this could not see: Informal verbal handover notes prior to admission are unrecorded

Risk Evaluation & Score Breakdown

Deterministic multi-term risk score from 1 to 100 derived from clinical harm, recurrence, and reporting lag.

Harm Base Score+5
Patients Affected+0
Recurrence in Window+0
Department Baseline+3
Detection Lag+3
External Reportability+0
Human Clinical Override Active

Score overridden from 11 to 1 by Dr. Thomas Keller on 2025-03-20.

"Clinical assessment downgraded: immediate mitigating intervention prevented systemic patient exposure."

Top Similar Incidents in Emergency

Semantic similarity calculated across category, location, and clinical narrative keywords.

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INC-2026-0141100% match

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Root Cause Analysis & Safeguards Workspace

Open Interactive RCA Workspace

Explore 5 Whys causal pathways, 6-bone fishbone decomposition, and barrier analysis safeguards.

Corrective & Preventive Actions (1)

CAPA-2026-0061training TierDue: 2026-09-24

Implement systemic safeguard against clinical process & handover: standardized protocol enforcement and hardware interlock.

implementing

Parties Involved (4)

Masked by default per governance protocol
reporterreporter [Masked]
patientPatient 0165
involved staffStaff Member [0166]
witnesswitness [Masked]

Handover & Action Notes (2)

Biomedical service checked unit. Error code reset after capacitor swap; recalibration certificate issued.

Clinician H. Svensson (Frontline staff)2025-03-20T15:09 UTC

Biomedical service checked unit. Error code reset after capacitor swap; recalibration certificate issued.

Midwife Aisha Khan (Midwife)2025-03-20T15:09 UTC