Readiness Home
Incident IntelligenceClinical System

Metropolitan General Hospital · 420 beds

Report incident
Back to Incident INC-2026-0241
INC-2026-0241·Emergency (Triage)

Root Cause Analysis: Patient fall event (Bathroom fall) in Triage

approved

Iterative interrogative technique to explore cause-and-effect relationships underlying the event.

5 Whys Causal Pathway Analysis

Progressive causal interrogation drilling from clinical symptom to systemic safeguard failure.

Why 1
ATT-00824

Why 1: The prescribed protocol was not completed as chartered.

Intelligence Hypothesis:
Strong signal(82%)|Because:
edited
Why 2
ATT-00825

Why 2: Staff were interrupted by an urgent bedside emergency alarm during preparation.

Intelligence Hypothesis:
Strong signal(82%)|Because:
edited
Why 3
ATT-00826

Why 3: The physical medication prep area lacks isolation barriers or do-not-interrupt visual cues.

Intelligence Hypothesis:
Strong signal(82%)|Because:
edited
Why 4
ATT-00827

Why 4: The facility layout was grandfathered without ergonomic human factors review.

Intelligence Hypothesis:
Strong signal(82%)|Because:
edited
Why 5Identified Root Cause
ATT-00828

Why 5 (Root Cause): Capital refurbishment guidelines lacked mandatory patient safety engineering criteria.

Intelligence Hypothesis:
Strong signal(82%)|Because:
edited